Asplundh Tree Expert Co

Business Hours
Monday:06:00AM - 17:30PMTuesday:06:00AM - 17:00PMWednesday:06:00AM - 17:00PMThursday:06:00AM - 17:00PMFriday:06:30AM - 18:00PMSaturday:ClosedSunday:Closed

Reviews

Robin The Empress

If I could give zero stars I would - this disrespectful nuisance of a company had their crew talk to me, twice (2x’s)and did exactly what I asked them not to do after agreeing to not mess with my property tree line at the ground level) and now their crew is dragging debris thru my yard - walking thru my planted bushes - just utterly disrespectful. People literally pay good money for the upkeep of their property- if you guys can’t respect that, then move the lines some where obscure and leave tax paying citizen’s’ properties alone. Your bucket men looking at me like I’m crazy for them making a mess on my property. They had no right or reason to bother the bottom of my property line. And the guy in the bucket was just cut happy. Can’t even enjoy my day off from work in peace. I tried to give this company the benefit of having a job to do but hey proved to be deceitful and frankly, bold face liars. Highly disappointed in the lack of integrity. Update: They returned from lunch and continued to destroy my privacy area with no regard for my expressed concerned. Just wanted to share a snippet of the blatant disregard for residents. Extremely disturbing and disgusting representation for the company’s that contract them (Dominion Energy). And definitely no professionalism - even in the cutting. The guy in the bucket randomly cutting branches that were no where near the lines out of spite due to I asking them not to - they provide shade for our homes. I know it’s out of spite because he left actually greener on the power pole- near the lines… I don’t have to be a professional to know that makes no sense. *Update - the following morning. Awaken to Asplundh’s service guy at my door (as they have been a disrupting my rest all week with there early morning commotion) saying I called the company… which I did on yesterday and asked for a supervisor- to send the same guy that lied to my face in the beginning about not touching my property line, NOT A SUPERVISOR. It’s obvious this. company, Asplundh, hides behind their non-knowledge unprofessional labor workers to address the management of their projects. Sending your employee to smirk in my face and threaten me that they will come back to cut more of MY PROPERTY is insane & illegal. But thanks for the heads up. See the video of the labor man showing up to butcher what should be management/supervisory task of speaking with property owners. Also, teach your guys how to use walkways… walking through people’s yard is disrespectful - although that seems to be your company’s motto.

Brandon Hucks

Unprofessional with complete disregard and respect for others personal property. In addition, lack of basic communication skills. Asplundh arrived at my company's terminal and began trimming limbs on behalf of Duke Energy without notifying anyone on the premises. There were 2 enclosed cargo trailers below the transformer they were removing surrounding branches from. I asked the two man crew if I could move the trailers before they began and they said if there was any damage, Duke would cover the cost. A branch did indeed fall and damaged the roof of one of the trailers allowing water to enter. They have also failed to clean up the branches they removed from the tree. They sent a young hotheaded employee to do the repair without communicating to me that was how we were going to proceed in the process. I realized shortly after his arrival that we would be unable to communicate in a professional manner so simply asked him for the supplies they had purchased and began the repair myself.

Honey

They came through and cut the limbs off the power lines (right away behind my fence) and needed access to the yard. They left small branches and tore my yard up. I was told that they would be back to fix it. They lied. They haven’t come back yet Or returned a phone call ……. Part 2 these sorry people begged and promised me to clean up my yard if I allowed them to finish cutting well they are LIARS. They finish cutting a limb knocked the line down and they left. They did not have common sense or courtesy to ring my doorbell and tell me the line was down ( I was watching them when this happen )I thought they would have called someone to repair l the line I have children in my home. I.had to call Duke to come out, they arrived around 11:30 PM. It could have been a disaster if I had not known that line was down and my children went in the backyard to play. my video will not post showing what they did but you best believe I have it and can show it too them . This is a sorry company under sorry leadership🤬🔥

Renee Perez

If I could leave zero starts I would. This company cut my neighbors over 100ft tree, they dropped all of the branches on my side of the fence. They came onto the property unannounced and were aware of the branches that had fallen on a yard they were not servicing. They then left for the day and left my car blocked in and unable to get to work. Shut this business down. I will be contacting the Better Business Bureau.

Donnie

This company is a complete joke. They are hired by Duke Energy to trim trees for power lines and left a complete mess. I contacted them and talked to Tammy who assured me a supervisor would get back to me. No one has called me and she won’t return my calls and then blocked me. They obviously don’t care about customer service or the quality of their work.

Natalie W

Both times they have came (hired by electric company) they have left a mess, came on property without a heads up. Today though took the cake. They left my back gate wide open! I didn’t realize it and let my dogs outside! Then had to drag my toddler around my neighborhood looking for one of them! It’s not that dang hard to shut the gate behind you! You can see the evidence of dogs in the yard! Also what would have happened if they had been outside????

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