Monster Tree Service of North Charlotte Metro
4.9 from 401 reviewsAddress 21016 Catawba Ave, Cornelius, NC 28031
Phone Number +17049816845
Description Whether you need a tree removal service for a construction project or you need tree trimming to beautify your property, Monster Tree Service can tackle it. Our crews have extensive training, skills, and equipment to handle any kind of tree service, from removing diseased branches to tree stump removal to reshaping old growth of massive trees. We can even plant trees to replace what we remove!
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
Jared Cline
There were absolutely some ups and downs with my tree removal project. A little miscommunication, a hurricane, some broken equipment… It was in some ways a 2-3 star experience at times. However, in the end the folks at Monster did the 5 star thing which is to make things right and some. Our arborist was great working with a quote and some back and forth on my end regarding timing. However, he was able to sneak our job in early compared to the initial booking date. A little miscommunication on where to put some logs occurred, my only recommendation is just be explicit, work with the crew, and provide what you want in writing if possible! If you don't hear anything, just reach out, they are super helpful, but some things maybe get lost in the mix. There was a massive stump, and unfortunately some was missed which did lead to a longer timeline than I had hoped. That said, the crew doing it was amazing and were completely transparent that they may have missed some and would come back to finish it if there was any. This all led to about a month start to finish from scheduling to tree removal to stump grinding and grinding again. That said, hurricane Helene hit during that time, their stump grinder broke, both entirely out of their control. When Zach discovered there were some issues he reached out personally and offered to help where he could to accommodate my inability to do some things due to a back injury. They came back out to help me stack logs away for the winter, even ones on my property from other trees. They truly went above and beyond to put themselves in the homeowner shoes and be understanding. In a perfect world everything would have been completely smooth and over in a week, but sh*t happens and I can say this is the next best thing given the situation. In my book that care is 5 stars because you can trust if something unexpected goes wrong, they will fix it.
Anne Roz
Monster Tree Service removed several large evergreen trees and stumps in our backyard. We were impressed with their professionalism and expertise. The equipment used for the stump grinding was high tech. Raul was a pleasure to work with during the entire process. Thank you Monster Tree Service!
Bes C.
I had a great experience with Monster Tree Service. They were professional, prompt, and did the job well. Raul did a fantastic job coordinating everything. Highly recommend them!
Stella Stroud
Raul with Monster Tree Service was awesome! He was very responsive, and his crew did a great job removing a very large tree that had been damaged in a recent storm.
Jessica Perry
Absolutely fantastic experience. Raul was so informative and upfront during the estimate visit. Communication via email, phone, and text was great. And, I did not have to wait long for them to come out. All was done in one afternoon and the guys were professional and very open to questions. One tree that needed to come down was in a very small spot and they had to cut and climb. It was fascinating. I learned a lot from them. Would highly recommend this company. (Stump grinder will come within 2 weeks and they even take care of calling 811 for utility marking).
Pam Yang
We had a large oak tree fall in our front yard during the night last Thursday. I called Monster Tree Service Friday afternoon and they came out today, Monday to take care of sawing and removing the tree. The young men working this job were pleasant and hard work. They got the job done and cleaned everything up. I would recommend them.
Website https://www.monstertreeservice.com/north-charlotte-metro/
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